All Systems Operational

About This Site

This is the status page for The Fibre Café from Strategic Imperatives.

Please email support@imperatives.co.uk or telephone 0333 800 4 800 for further information about a current incident or planned maintenance.

Production Environment Operational
Tenant API Operational
Tenant KCI Publisher Operational
Supplier KCI API Operational
CVT Environment Operational
Tenant API Operational
Tenant KCI Publisher Operational
Supplier KCI API Operational
Documentation Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CVT configuration maintenance Feb 4, 2026 16:00-17:00 GMT

We will be performing essential maintenance on the CVT test environment configuration. While we do not anticipate any interruption to service, you may experience intermittent errors while the configuration is updated. We appreciate your patience as we complete this necessary work.
Posted on Feb 03, 2026 - 15:55 GMT
Feb 4, 2026

No incidents reported today.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026
API Documentation Portal upgrade
Completed - The upgraded Fibre Cafe API documentation portal is now available: https://docs.thefibrecafe.net

This update makes it easier to navigate content, generate client code, and understand request and response structures with clearer examples and improved navigation.

The documentation portal includes an integrated AI-powered chat assistant, allowing you to ask questions and quickly find relevant answers directly within the documentation.

We hope you find working with the Fibre Cafe even more efficient and intuitive with this new update.
Jan 26, 18:51 GMT
Verifying - Verification is currently underway for the maintenance items.
Jan 26, 18:32 GMT
Update - Scheduled maintenance is still in progress whilst we wait for DNS entries to update.

The CVT portal remains available during the maintenance: https://docs.cvt.thefibrecafe.net/
Jan 26, 13:50 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 10:30 GMT
Scheduled - We will be updating the Fibre Cafe documentation portal today from 10:30

There may be some brief loss of service or errors reported from the documentation portal pages (https://docs.thefibrecafe.net/)

Fibre Cafe functional operation on production and CVT will not be affected.
Jan 26, 09:32 GMT
Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

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